My link is showing a 404 Page not Found

Fix 404 errors
Fix 404 errors by running the setup process

Fix 404 Page Not Found errors

Your link is showing a "404 Page not Found" error when customers try to access it. This usually happens when the app setup process wasn't completed properly or needs to be re-run.

Info: The setup process creates the necessary configurations in your Shopify store to make links work properly. Running it again is safe and won't affect your existing links.

  1. Open Checkout Links App

    Go to your Shopify admin panel, navigate to Sales Channels, and click on Checkout Links.

  2. Access Settings

    In the Checkout Links app, look for Settings in the navigation and click on Settings.

  3. Run Setup Process

    In the Settings page, find and click on Setup, then click the "Run Setup Process" button and wait for the setup process to complete.

  4. Wait for Success Message

    You should see a green success message when the setup is finished. This confirms that your store is properly configured.

  5. Test Your Link

    After the setup process completes successfully, try accessing your link again. It should now work properly.

Warning: If your link is still showing a 404 error after running the setup process:

  • Clear your browser cache and try the link again
  • If the problem persists, please contact our support team

Tip: Most link issues can be resolved by simply re-running the setup process. It's safe to do this multiple times.